Privacy Policy

1. Who We Are

GLEICH Aluminum Canada Inc. (“GLEICH Canada”, “we”, “us”, “our”) operates the website gleichaluminum.com and is headquartered at 2555 North Talbot Road, Oldcastle, ON N0R 1L0, Canada.

We are committed to protecting the privacy of individuals who interact with us. This Privacy Policy describes what personal information we collect, how we use it, and your rights under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect personal information only when you voluntarily provide it, including:

• Name, company name, job title
• Email address and phone number
• Messages and inquiries submitted through our contact form
• Technical information collected automatically (see Section 4)

We do not collect sensitive personal information such as financial account details, health information, or government identification numbers through this website.

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide requested information
• Prepare and deliver quotes for aluminum plate products
• Communicate with you about your orders and business relationship
• Improve our website and services
• Comply with legal obligations

We will only contact you for marketing or promotional purposes if you have provided explicit consent in accordance with Canada's Anti-Spam Legislation (CASL).

4. Cookies and Analytics

Our website uses cookies and similar technologies. We use Google Analytics 4 to understand how visitors use our website. Analytics data is collected with IP address anonymization enabled and is not used to personally identify you.

You can control cookie preferences through our cookie consent banner, which appears on your first visit. You can also manage cookies through your browser settings at any time. For more details, see our Cookie Policy.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• GLEICH Group entities - for business purposes within the corporate group (GLEICH Aluminum Canada, GLEICH Aluminum USA, GLEICH GmbH & Co. KG)
• Service providers - such as our email delivery provider (Resend), who process data on our behalf under confidentiality agreements
• Legal authorities - when required by law or to protect our rights

6. Data Retention

We retain contact form submissions and related correspondence for up to 7 years for business record-keeping purposes, or as required by applicable law. You may request deletion of your personal information at any time (see Section 8).

7. Data Security

We use commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmission.

8. Your Rights

Under PIPEDA and applicable provincial privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for processing (where processing is consent-based)
• Request deletion of your personal information
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise your rights, contact us at: sales@gleichaluminum.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

10. Contact Us